Your IT.
A little more connected.
Chat to us. Find your documents. Get help with your equipment. One account keeps you connected to Gillabyte.
Create your Hub accountAlready a customer? Sign inin one clear place.
Support. Projects.
Documents. Equipment.
Your Hub. On your computer or your phone.
Talk to us.
Keep things moving.
Chat directly with Gillabyte for quick, clear replies. Enable notifications on your phone and get a ping when there’s an update.
GILLABYTE | CUSTOMER HUBYour project. In your pocket.
GILLABYTE HUB · nowNew reply from Gillabyte
Of course. Send us a photo…
Looping example · Fictional conversation · Notifications require permission on a supported device. Response times vary.
Your quotes. Your invoices. Your jobs.
All together.
See what’s ready, what’s agreed and what’s underway. Your documents and job records are there when you need them.
GILLABYTE | CUSTOMER HUBMy DocumentsMy Jobs
My Equipment
Rewards
My Documents
All Quotes InvoicesLooping example · Fictional records · Find your jobs in My Jobs.
Broken laptop?
We’re already one step closer.
Raise a ticket from your registered asset. The equipment details stay with your request, so you can get straight to what’s wrong.
GILLABYTE | CUSTOMER HUBOffice laptop
GB-ASSET-DEMO
Alex · Main office
How can we help?
Equipment attached: Office laptop
Your laptop details are attached.
We’ll reply in your Hub conversation.
Less chasing.
More clarity.
Follow your project as it moves forward. Updates and the next step stay with the work, so you know where things stand.
GILLABYTE | CUSTOMER HUBYour store network refresh
Looping examples · Fictional equipment, ticket and project · No real requests are sent.
Ready when you need us.
Create your Hub account and keep your conversations, requests and documents in one place — on your computer or your phone.
Create your Hub accountYour loyalty. Recognised.
You’re automatically enrolled. Qualifying paid orders build towards the milestones below. Each order must total at least £50 excluding delivery.
These are earned milestones — they are not sign-up gifts or benefits automatically available after your next purchase.
MEMBERSHIPBlue
Standard delivery, on us.
Free standard delivery on your next eligible hardware order, capped at £20.
Plus a mystery gift with your next order.MEMBERSHIPBronze
A healthier network.
A network inspection and health check, up to half a day or 50 items.
Plus a mystery gift with your next order.MEMBERSHIPSilver
A head start on installation.
The first hour of installation free, with a minimum half-day job.
Plus a mystery gift with your next order.MEMBERSHIPGold
Get your assets organised.
Complimentary asset tagging and registration for up to 50 items.
Plus a mystery gift with your next order.MEMBERSHIPPlatinum
A milestone worth celebrating.
20% off a combined service and hardware purchase.
Plus a mystery gift with your next order.Applied for you.
Once earned, a reward is automatically applied to the first qualifying eligible order. One reward per order; loyalty and referral rewards cannot be combined.
If more than one reward qualifies, the most beneficial applies.Good service is worth sharing.
Share your personal referral link or QR code from the Hub. A new customer you refer receives 10% off the service labour on their first qualifying paid service job.
Your referral milestones count customers who go on to make their first qualifying paid service purchase.
Thank you for spreading the word.
Earned discounts apply to an eligible service order, on labour only.